Please refer to the Google Doc below while reading.
Q: When should I check-in to pick up my badge?
A: Check-in is available Thursday 9pm-midnight (all players and spectators), Friday 9am-11am (Wave A players only), Friday 11am-1pm (Wave B players only), or the rest of the weekend (all players and spectators) as specified on the schedule. You must check-in before your first tournament obligation, based on your pool assignment (TBA). We highly recommend checking in on Thursday night so you don’t have to worry about it later.
Q: When should I show up for my pools matches?
A: Show up anytime before your first tournament obligation, based on your pool assignment (TBA). You do not have to show up Friday morning unless you have a Friday morning pool. For example, if you are only entered into Melee Singles and your pool assignment is E5, then you could show up anytime before Friday 7pm, when Wave E begins. However, if you are entered into multiple events, make sure you check all your pool assignments and show up before your first tournament obligation.
Q: What if I committed a CRT TV during online registration?
A: If you committed a CRT TV, please bring it to the venue on Thursday night between 9pm-midnight or on Friday morning between 9am-10am. We highly prefer that you bring it to the venue on Thursday night, and if you do, you will have special access to the venue for friendlies on Thursday night.
Q: When are pool assignments released?
A: No earlier than September 27th. Please bear with us during the wait, as it’s not easy to create pools for over a thousand entrants while also accounting for future phase matchups. Our TO staff is very methodical about the scheduling and seeding mechanisms required to produce pools that are well-balanced in both regions and player skill. After pool assignments are released, you will know exactly when and where to be on the first day of the tournament.
Q: How do I check-in?
A: Bring a Photo ID to verify your identity, and go to the check-in desk outside the doors of the venue. This is also where you can pick up your early bird t-shirt if you registered in the first few days of July, or pick up your normal event t-shirt if you purchased one during the online registration process, or get your voucher for a $10 discount if you bring a CRT TV that meets the requirements specified during online registration.
Q: Can I make a special request to be placed into a specific pool wave?
A: No.
Q: I’m entered into multiple events. Will there be scheduling conflicts?
A: No. You will be competing in one event, at most, per wave on the schedule. You will just have to play in multiple waves.
Q: Can we play in the venue on Thursday night?
A: Although check-in is available on Thursday night, access into the venue that night will be limited to staff, volunteers, media, and players who bring a CRT TV. All other players and spectators will not be allowed into the venue until Friday morning.
If you’re as excited about The Big House 5 as I am, join the social media discussion! This year’s installment is set to take place on October 2-4, 2015 in Dearborn, MI.
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